From the first draft to the money it made.

Plan, approve and answer every client's marketing in one place, and see what it earned. Kestral connects Meta, LinkedIn, YouTube, Stripe and Xero.

Backable Café is an example café. Names and numbers on this page are made up.

How it works

A week at Backable Café, in Kestral.

Follow one café's week from the first idea to the money it made. The screens are Kestral's; the café and its numbers are an example.

  1. Calendar

    Backable Café

    Plan: spring menu launch

    Mon
    7:00
    Tue
    Wed
    12:30
    Thu
    Fri
    9:00
    Sat
    8:00
    Sun

    Monday

    Plan the week

    The marketing plan sets the goal (this month, the spring menu) and the calendar lays out what goes where. Every client's posts sit on one calendar, so nothing collides and nothing is forgotten.

    In Kestral: Marketing plan, Calendar, Planner

  2. Composer

    From the Library
    InstagramFacebookLinkedIn

    Backable Café

    …

    Tuesday

    Write it once, shape it for each network

    Write the post, pick a photo from the client's Library, and see it the way Facebook, Instagram and LinkedIn will show it. Instagram can have its own words when it needs them.

    In Kestral: Composer, Library, Brand Kit

  3. Thu 7:00 am

    Fresh out at 7. The almond croissant is back for spring, and it brought a friend: honey and thyme.

    1. Sam sent it for reviewTue 4:12 pm
    2. Priya approved it for the teamTue 5:03 pm
    3. Kestral emailed it to Backable CaféTue 5:13 pm

    Waiting for Elena…

    Wednesday

    Approved by the team, then the client

    A teammate checks it first. Then the client gets one tidy email and approves from their phone, or asks for a change. Every step is recorded, so no one asks “did they sign off?”

    In Kestral: Approvals, client portal

  4. Inbox

    3 waiting on a reply

    • Mia Thompson4 min

      Do you do oat milk? Coming in with the team at 10.

    • Daniel Okafor1 h

      Catering for 40 on Friday: can you do pastries and coffee?

    • Grace Liu2 h

      Are you open on Sunday mornings?

    Thursday

    Answer every customer

    When the post brings people in, their messages land in one inbox: Messenger and HubSpot email together, the ones waiting longest first. Reply to Messenger right there.

    In Kestral: Inbox, Today, Needs attention

  5. Sent to Elena every Monday

    Week in review: Backable Café

    Revenue rose 22% to $18,420. The croissant post on Thursday reached 6,200 people, and Saturday was the busiest morning since March.

    Revenue

    $18,420

    +22%

    Reach

    14.8k

    +31%

    Replies

    27

    all answered

    Friday

    See what it earned

    Spend, reach and revenue from Stripe and Xero meet on one timeline. On Monday the client gets the week in review: what changed, why, and what's next.

    In Kestral: Week in review, Trends, Portfolio, Reports

Built by Backable for the agencies and businesses it works with.

Connects to the tools your clients already use.

  • Facebook
  • Instagram
  • LinkedIn
  • YouTube
  • WhatsApp
  • Stripe
  • Xero
  • HubSpot
  • CCustomer.io

Why Kestral

Most agencies run each client across a dozen tabs: a scheduler, an approvals spreadsheet, three inboxes, an ads manager, two finance tools and a report deck rebuilt by hand every month. Nobody can say which post paid for itself. Kestral puts all of it in one place, and ties it to the money.

  • Post scheduler
  • Approvals spreadsheet
  • Instagram inbox
  • Shared email inbox
  • Ads Manager
  • Stripe dashboard
  • Xero reports
  • Monthly report deck
  • Client WhatsApp group
  • Brand guidelines PDF

Their customers see the post. You see what it sold.

$0

in pastry sales the week the croissant post went out, matched to the post in Kestral. Example figures.

A month of posts, all planned, approved and measured.

Here is what one month of Backable Café's content looks like when it goes through Kestral: every post written once, shaped for its network, signed off by the café, and counted when the results come in.

Everything else the agency runs on.

One sign-in for every client account. Each tile is a real screen in Kestral today, filled with the example café's data: the morning brief that tells you where to start, the alerts that catch a slipping number early, and the reports that turn the numbers into a story your client can read.

  • Good morning, Sam.
  • 3 things need you before lunch.
  • 2 posts waiting for your reviewApprovals
  • Mia has waited 40 min for a replyInbox
  • Backable Café's Monday review is readyWeek in review

Today

A morning brief across every client: what's due, who's waiting, and what changed overnight.

Library

Every client's photos and video in one place, ready to drop into a post. Clients can add their own.

  • 0Backable Café0.0x return
  • 0Northside Physio0.0x return
  • 0Harlow Studio0.0x return

Portfolio

Every client on one board, with spend, revenue and return side by side.

Watching 3 clients, every morning.

  • Instagram reach is down 28% this week for Harlow Studio.
  • Two paying customers cancelled at Northside Physio.

Needs attention

Kestral watches the numbers and says when something slips, before the client notices.

AaWarm, plain, a little cheeky.
Never “artisanal”.

Brand Kit

Colours, type, logo and tone for each client, so every post sounds and looks like them.

Monday, to Elena

Your week: revenue up 22%

Saturday was your busiest morning since March. Next: a Sunday brunch post.

Week in review and reports

A written weekly review for every client, plus reports you can share, so the numbers come with a story.

Launch the spring menu70%
Grow Instagram to 5,000 followers45%
Fill Sunday mornings25%

Sam writes, Priya reviews, Elena approves.

Marketing plan and team

Goals for each client that the whole team can see, with clear roles: who writes, who reviews, who the client is.

9:4187%

Backable Café

1 post to approve

An almond croissant post, waiting for the client's approval

Thursday 7:00 am

Fresh out at 7. The almond croissant is back for spring, and it brought a friend: honey and thyme.

Try it: this phone works.

For clients

Your clients get their own Kestral.

No new tool to learn. Elena gets one email when posts are ready, approves from a phone, and checks the results any time.

Approve in one tap
From an email digest, not a login hunt. Changes go back with a note.
Their own reports
The week in review and their numbers, written for them.
Add photos and video
Clients drop new shots straight into the Library.
Only their company
Clients see their own business, never another client's.

One timeline for marketing spend and revenue.

Bars are what a client spent on ads each week; the line is what came in. Campaigns are marked where they start, so you can see how long a push takes to pay. Move across it to read any week.

Revenue, 26 weeks
$0
Ad spend
$0
Ad spendRevenue

Example data. The chart walks through its own story; move across it, or focus it and use the arrow keys, to read any week yourself.

What each connection brings.

Clients choose what to connect, and can disconnect any of them at any time.

Instagram
Followers, reach and how each post does.
Facebook
Page followers and reach, Messenger messages, and Meta ad spend and leads.
LinkedIn
Company Page followers, impressions and engagement.
YouTube
Subscribers, views and watch time, read-only.
Stripe
Payments, subscriptions, MRR and churn.
Xero
Invoiced and received revenue from the accounts.
HubSpot
Contacts, deals, meetings and the email inbox.
WhatsApp Business
Message volume, delivery cost and number quality.
C
Customer.io
Sign-ins, feature use, onboarding and email engagement.

Your YouTube channel

Connect your channel and Kestral reads your channel's videos and analytics (views, watch time and subscriber change), read-only, and plots them alongside your ad spend and revenue. Kestral never posts, edits or deletes anything on your channel, and you can disconnect at any time from Kestral or from your Google Account permissions page.

Questions, answered.

Anything else? Email info@backable.ai.

  • Agencies that run marketing for several businesses, and the businesses themselves. The agency team plans, writes, reviews and reports in Kestral; each client gets their own view to approve posts and see results.

Bring every client into one place.

Kestral is built by Backable for the agencies and businesses it works with. Ask for access and we'll set you up; if you already have it, sign in.